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Contact Us

Call UrbanBaby:

(02) 9526 6188

Phones are answered from 9.00am until 2.30pm Monday - Friday, Eastern Standard Time (Sydney), excluding Public Holiday.

After hours: Please leave a message and we will return your call as soon as possible during business hours.

Email UrbanBaby:

Email in regards to anything at hello@urbanbaby.com.au

UrbanBaby warehouse:

The UrbanBaby warehouse is located in Caringbah, Sydney, Australia.

We do not have a showroom or physical store but you may select Click & Collect during the checkout process 

Click & Collect - UrbanBaby 

Warehouse 11, 20 Meta Street 
Caringbah NSW 2229, Australia

Enter Meta Street via Cawarra Road (Meta Street cannot be accessed from Captain Cook Drive). Please proceed up the ramp and we are at warehouse 11.

Pickup Times: 9.15am until 2.30pm Monday - Friday exclude Public Holiday

You are welcome to call us as you are approaching our warehouse and we will bring out your order for contactless collection.