Contact Us

Call UrbanBaby:

(02) 9526 6188

Phones are answered from 9.00am until 3:30pm Monday - Friday, Eastern Standard Time (Sydney).

After hours: Please leave a message and we will return your call as soon as possible during business hours.

Email UrbanBaby:

Email in regards to anything at

UrbanBaby warehouse:

The UrbanBaby warehouse is located in Caringbah, Sydney, Australia.

We do not have a showroom or physical store but you may select Click & Collect during the checkout process for contactless pick up. We respectfully ask that you comply with Government's regulation regarding Covid 19 travel restriction.

Click & Collect - UrbanBaby 

Warehouse 11, 20 Meta Street 
Caringbah NSW 2229, Australia

Enter Meta Street via Cawarra Road (Meta Street cannot be accessed from Captain Cook Drive). Please proceed up the ramp and we are at warehouse 11.

Pickup Times: 9.15am until 3pm Monday - Friday*

*For the safety and wellbeing of our staffs and customers in the current Covid-19 pandemic, mask is mandatory for all Click & Collect orders.

You are welcome to call us as you are approaching our warehouse and we will bring out your order for contactless collection.